Domestic Shipping Policy (HK)
Shipment processing time All orders made before 2:00PM during our business hours are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Enjoy FREE Shipping with order amount HKD1500 or above
For local Hong Kong shipping - we will be shipping your items through SF express. If heavy items like PCV trees are included, we may contact you separately via email or phone to check if you're open to Gogovan / Lalamove delivery.
Shipping charges are payment upon delivery.
Delivery delays can occasionally occur.
International Shipping Rate (Estimated)
| Weight | Europe | Japan & Korea |
Macau, Taiwan, Mainland China |
New Zealand & Australia | Southeast Asia |
| (KG) | USD | USD | USD | USD | USD |
| <1 | 69.8 | 33.8 | 42.8 | 49.7 | 41.1 |
| 1-3 | 155.8 | 45.6 | 51.0 | 81.5 | 52.9 |
| 3-5 | 224.2 | 62.8 | 59.1 | 124.8 | 64.6 |
| 5-10 | 392.0 | 107.9 | 84.1 | 214.0 | 104.1 |
| >10 | please contact us for further arrangement | ||||
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if any.
Customs, Duties and TaxesDecor8ion Limited is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DamagesDecor8ion Limited is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.